A scattered effort is a poor effort. Votes: 0
Always trust people and they may let you down. Always distrust people and you have let them down. Votes: 0
Don't just talk about it, do it. Votes: 0
How can you learn more? By admiring what you've done right? Or by studying what you've done wrong? Votes: 0
How much good can you do today? How much love can you give? How much care and kind attention? Votes: 0
If customers say you're just 'all right', you've not done enough, you've failed to delight. Votes: 0
If it's not impossible, you may as well try. If it is impossible, at least you'll find out why. Votes: 0
If you only give back what you get from other people, you're not giving as much as you can. Votes: 0
If you want to interest people, make them think. If you want to inspire people, make them feel. Votes: 0
If you're always doing what you've always done, you'll never see (or become) what you could be! Votes: 0
In a service situation, each delay can mean many unsatisfied customers, each one telling many more. Votes: 0
Make your upper limit, no limit. Votes: 0
Sometimes we become so expert in our own domain, we forget that customers may be less familiar. Votes: 0
Without commitment, no price will be low enough. With commitment, no price will be too high. Votes: 0