"If you are to be a healer you
must understand that the
biggest difficulty facing
people with a problem is rarely
the problem itself, but the
fear that nobody else
understands it. If nobody else
understands it, the prospect of
finding a solution can seem
very dim.
That is why the feeling of not
being understood leads to
desperation. And, conversely,
the feeling that someone else
understands moves people back
from the brink and opens the
door to discussion."
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