Customers are ninjas now. They are stealthily evaluating you right under your nose. Votes: 3
Jay BaerCustomers should be number 1, Employees number 2, and then only your Shareholders come at number 3. Votes: 3
Jack MaCustomers are using BetterWorks in a number of creative ways to reward and incentivize employees. Votes: 3
Paige CraigCustomers will want to talk to you if they believe you can solve their problems. Votes: 3
Jeffrey GitomerI have no fans. You know what I got? Customers. And customers are your friends. Votes: 3
Mickey SpillaneCustomers can't always tell you what they want, but they can always tell you what's wrong. Votes: 3
Carly FiorinaCustomers don't measure you on how hard you tried, they measure you on what you deliver. Votes: 3
Steve JobsCustomers who are merely satisfied remain your customers only as long as everything goes their way. Votes: 3
Chip R. BellCustomers want good value, but they care more than ever how food and clothing products are made. Votes: 3
Stuart RoseCustomers don't expect you to be perfect. They do expect you to fix things when they go wrong. Votes: 3
Don PorterCustomers can tell you how to evolve a product, but they can't show you how to make a leap. Votes: 3
Guy KawasakiDon't let high-speed completely replace high-touch. Your customers may appreciate both. Votes: 0
Ron KaufmanSmart phones are re-inventing the connections between companies and their customers. Votes: 0
Rich MinerYour customers are the customers of other brands who occasionally buy you. Votes: 0
Andrew S. C. EhrenbergExcellence comes from human beings doing things of value that customers find memorable. Votes: 0
Tom PetersShe hated the implied familiarity when customers requested things from her by name... Votes: 0
Jennifer WeinerLiterature is a vast bazaar where customers come to purchase everything except mirrors. Votes: 0
James Branch CabellSuccess and profitability are outcomes of focusing on customers and employees, not objectives. Votes: 0
Jack MaNever shake hands with colleagues in court; the customers think you're making deals. Votes: 0
John MortimerEnterprises have customers! Ask them for feedback and you can compete with startups! Votes: 0
Colin HumphreysGreat salespeople are relationship builders who provide value and help their customers win. Votes: 0
Jeffrey GitomerRevolve your world around the customer and more customers will revolve around you. Votes: 0
Heather WilliamsBusinesses are not paid to reform customers. They are paid to satisfy customers. Votes: 0
Peter DruckerMore than half your marketing time should be devoted to your existing customers. Votes: 0
Jay Conrad LevinsonI would think anyone who does anything is always concerned about their customers. Votes: 0
Tom BergeronIf you give customers a chance, they'll communicate with you in many ways Votes: 0
Robert G. ThompsonBy creating conversation, we let our customers spread our message by word of mouth. Votes: 0
Anita RoddickBBJ customers value long-range capability and cabin size, and this product offering enhances both. Votes: 0
Steven HillEvery company's greatest assets are its customers, because without customers there is no company. Votes: 0
Michael LeBoeufGreatest risk is not development of new product, but development of customers and markets Votes: 0
Steve BlankThe need to communicate effectively with your customers will come up again and again. Votes: 0
Bill GatesLoyal employees in any company create loyal customers, who in turn create happy shareholders. Votes: 0
Richard BransonWhat happens when you combine blogs, Google and millions of dissatisfied customers? An e-mob. Votes: 0
Bob GarfieldHigher education is the only business that has a ceremony for firing its customers. Votes: 0
Elliott MasieThe way management treats associates is exactly how the associates will treat the customers. Votes: 0
Sam WaltonIf you look after your staff, they'll look after your customers. It's that simple. Votes: 0
Richard BransonTod's customers - whatever their nationality - want the very best things in life. Votes: 0
Diego Della ValleHappy employees ensure happy customers. And happy customers ensure happy shareholdersin that order. Votes: 0
Simon SinekI don't think anyone has done a [tablet] product that I see customers wanting. Votes: 0
Steve BallmerIt is a company's customers who effectively control what it can and cannot do. Votes: 0
Clayton ChristensenHow well you tell your story determines how well your customers tell your story. Votes: 0
Simon MainwaringThere is no point in launching technology before customers are ready to use it. Votes: 0
Peter ErskineAlways treat your employees exactly as you want them to treat your best customers. Votes: 0
Stephen CoveyYou can't win on innovation unless you have a way to communicate it to customers. Votes: 0
Steve JobsMeet customers where they are; question how to make the tools customers use more valuable, Votes: 0
Jack DorseyDo not compromise on the quality and your customers will not negotiate on the price. Votes: 0
Amit KalantriSuccessful visionaries start from where they are, what they have, and what their customers have. Votes: 0
Tom GilbYour customers dream of a happier and better life. Don't move products. Instead, enrich lives. Votes: 0
Steve JobsYour number one customers are your people. Look after employees first and then customers last. Votes: 0
Ian HutchinsonNo one can make you serve customers well. That's because great service is a choice. Votes: 0
Ken BlanchardBrokerage firms don't sell customers stock so much as they sell those horrible mutual funds Votes: 0
Michael SteinhardtIf customers say you're just 'all right', you've not done enough, you've failed to delight. Votes: 0
Ron KaufmanWhy do so many salespeople talk to customers about the product and not the result? Votes: 0
Chris MurrayUntil you understand your customers - deeply and genuinely - you cannot truly serve them. Votes: 0
Rasheed OgunlaruAbove all else, align with customers. Win when they win. Win only when they win. Votes: 0
Jeff BezosOffer your customers a long-term relationship, then do everything possible to build and maintain it. Votes: 0
Brian TracyYour people come first, and if you treat them right, they'll treat the customers right. Votes: 0
Herb KelleherI give permission for IBM, its customers, partners, and minions, to use JSLint for evil. Votes: 0
Douglas CrockfordI was sacked from Dunkin' Donuts for squirting the donuts jelly all over the customers. Votes: 0
Madonna CicconeAnd, of course, customers really need to feel safe and are seeking reassurance when they fly. Votes: 0
David NeelemanAll of WhatsApp's growth has come from happy customers encouraging their friends to try the service. Votes: 0
Jim GoetzThis company doesn't pay anybody. Only customers can do that. The company merely handles the money. Votes: 0
Henry FordBanks can't recoup the costs of serving customers who save in small amounts and transact frequently. Votes: 0
Sylvia Mathews BurwellIf Edison was worried about his candle customers, he would have never invented the light bulb. Votes: 0
Nathan FielderGet your customers involved in your business. Make them your partners and they'll never leave you. Votes: 0
Kevin StirtzOriginal visions are often wrong. Companies have to morph as they learn what customers don't want. Votes: 0
Guy KawasakiIn a service situation, each delay can mean many unsatisfied customers, each one telling many more. Votes: 0
Ron KaufmanA company is not accountable just to its owners, but to its workers and its customers. Votes: 0
Ed MilibandYou want to understand the smallest feature set customers will pay for in the first release. Votes: 0
Patrick VlaskovitsWhat new technology does is create new opportunities to do a job that customers want done. Votes: 0
Tim O'ReillyWe try to find better solutions - our customers have given us a lot of trust. Votes: 0
Phil SchillerThe first step to success in any business is to ask your customers what they want. Votes: 0
Kevin StirtzWhen you know who your customers are, that can give you an edge on the competition. Votes: 0
Alain BouchardLet your imagination soar. What you can do for customers is more than you see today. Votes: 0
Ron KaufmanIf your customers have to ask you for it, you haven't been thinking far enough ahead. Votes: 0
Ron KaufmanThe bottom line is a by-product of taking care of your main product - your customers. Votes: 0
Ron KaufmanThe right measure is not how many customers you've got, but how closely you hold them. Votes: 0
Ron KaufmanStay externally focused - on your customers - and focus internally when you have to hire. Votes: 0
Ram ShriramHow many restaurants do we know across the world that customers visit once and once only? Votes: 0
Gordon RamsayGo after the customers that are working in the future, but haven't totally lost their minds. Votes: 0
Aaron LevieIf you don't have trust inside your company, then you can't transfer it to your customers. Votes: 0
Roger StaubachIf you love your company and love what you do, you will serve your customers better-period! Votes: 0
Tom PetersWe're going to do the right thing for the company and our customers, all things considered. Votes: 0
Jamie DimonDo your own market research; ask your last ten customers exactly why they bought from you. Votes: 0
Brian TracyUntil you understand your customers - deeply and genuinely - you cannot hope to serve them Votes: 0
Rasheed OgunlaruFocus on your customers and lead your people as though their lives depend on your success. Votes: 0
Warren BuffettHow your customers learn about your product is part of your product. The medium is the message. Votes: 0
Patrick VlaskovitsSometimes we become so expert in our own domain, we forget that customers may be less familiar. Votes: 0
Ron KaufmanThe culture industry not so much adapts to the reactions of its customers as it counterfeits them. Votes: 0
Theodor AdornoThe idea of intimately entwining with customers [to get ideas] is an idea whose time has come. Votes: 0
Tom PetersYou learn so much by having customers and figuring out what they want and keeping them satisfied. Votes: 0
Bre PettisMarketing has always been about the same thing - who your customers are and where they are. Votes: 0
Noah KaganFocus on your customers and make that restaurant synonymous to where you are in terms of area. Votes: 0
Gordon RamsayThe most important thing is to forecast where customers are moving, and be in front of them. Votes: 0
Philip KotlerWe provide food that customers love, day after day after day. People just want more of it. Votes: 0
Ray KrocA brand not responding on Twitter is like hanging up the phone on customers. With millions watching. Votes: 0
Dave KerpenIf you don't talk to your customers, how will you know how to talk to your customers? Votes: 0
Will EvansThere's a place in the world for any business that takes care of its customers-after the sale. Votes: 0
Harvey MackayIf we take care of the customers and associates and grow the business, Wall Street will be pleased. Votes: 0
Lee ScottWe don't want to push our ideas on to customers, we simply want to make what they want. Votes: 0
Laura AshleyThe best way to hold customers is to constantly figure out how to give them more for less. Votes: 0
Philip KotlerKnow what your customers want most and what your company does best. Focus on where those two meet. Votes: 0
Kevin StirtzEveryone is in the business of customer satisfaction.Wh o are your customers and how are they doing? Votes: 0
Brian TracyIt is better that one's customers come to one's shop than to have to look for them abroad. Votes: 0
Manfred von RichthofenA company may be the de jure owner, but customers are the de facto owers of the brand. Votes: 0
David WolfeIf one of our customers comes into the store without a smile, I'll give them one of mine. Votes: 0
Sam WaltonThe only way to know how customers see your business is to look at it through their eyes Votes: 0
Daniel R. ScogginThe Senate is the only show in the world where the cash customers have to sit in the balcony. Votes: 0
Gracie AllenAs our products have improved, and you add value at the high end, customers move to the high end. Votes: 0
Amy HoodThe boss is not paying you. They just keep the money for you only. New customers who actually paid Votes: 0
Henry FordI think my customers, my fans are really like my family now - it's like a movement of fabulosity. Votes: 0
Kimora Lee SimmonsYou need to get to the future, ahead of your customers, and be ready to greet them when they arrive. Votes: 0
Marc BenioffEveryone talks about building a relationship with your customer. I think you build one with your employees first. Votes: 1 Angela Ahrendts
Your ability to communicate is an important tool in your pursuit of your goals, whether it is with your family, your co-workers or your clients and customers. Votes: 0 Les Brown
I do my own analysis on the teams I am refereeing. I will know some of the personalities, the players who could be difficult customers in a scrum situation, the ones I am going to have to really work hard on early in the game to get what I want. Votes: 3 Alan Lewis
All of WhatsApp's growth has come from happy customers encouraging their friends to try the service. Votes: 3 Jim Goetz
The number one thing small business needs is to get more customers. Spend more time serving existing customers and getting new ones. The challenge for small business is knowing where customers are and reaching them effectively. Votes: 1 Brad D. Smith
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them. Votes: 3 W. Edwards Deming
In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that. Votes: 1 Bill Gates
Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability. Votes: 7 Anne M. Mulcahy
All that was clear that the profits to be had from smart people making complicated bets overwhelmed anything that could be had from servicing customers, or allocating capital to productive enterprise. Votes: 3 Michael Lewis
I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier. Votes: 1 James Cash Penney