Ryan Clark Ryan Clark, Lbert•/s Cofounder and COO, here. I
do not hop into Facebook rmts but this one needed
ad&essed. First of a/, Ms.
hank you you Oder md YOLr
desire to su»ort American Compnies, Job Creation, Green
Manufactrng fre Hiring of vets. We dd receive you runerous
voicemais and ernais. The buck stops me. Tbs wa I arn sare
Loset you my customer service team not be you on
weekerds. Your voicemail stated fit is the holidays, you should be
workhg• and you ernai stated, of dang my C&ds md
enjoying he hobday spirit, I was dealing with fris•. Perhaps, you need
to spend a bit more tirne embracing be holiday spirit. You see, my
were horne with ther famies dong their cards, bahng
coohes , etc. Famay first, "duct second. If you want immedate
service on a Satuday, try noporbng your 100 retai estabhshrnent such
as, and Paus Sporthaus, People's Food Co-op, Barnes Ace
Hardwue. As to your original corroaint, we emailed '"thin 24 hours of
your order concernng frie Paypal Issue. Second, we called you thhg
this mornng in response to you angry voy:ernails but you hu-tg us
when we introduced ourselves saying, 'I never wmt to speak with
anyone from convmy. • Ms.
. we mide ourselves on dong
hngs well, we pride ouselves on doing ffings ri$t, we pnde ouselves
on doing thirgs $-ve American way. Not e-stant gratification, 24 hoi-r
on Thanks$v•ing type of American way but, fan-ily and comtry
type of Amencan way. The way our gan$arents dd things type of
American way. I arn you are Loset and I giady grv•e you
rnorW/ back, but I am not sorry endoyees were enjoying the
hoEdays. That ri#t is not exclusive to you. If you would Eke to ascuss
Ws iS frie *one you may cal my personal cel *one -
If I do not get back voth you nght away understand I may be eating
dmer with my wtfe and kids. Please be advised we wi not be shppng
you your orde, you not be charged. I not do business with
anyone frat tt-reatens my endoyees be way you have. Flerry
Christnas!
co.uk