THE NEW RESTAURAN
IC IS YOU
"Didst thou taste
- Leuctorian man
Restaurants date back
to Roman times.
People no longer trust
originated in 18th
TRUST PEER REVIEWS
Food critics were
huge in the 20th
"Worst place I have
Today, consumers drive
public opinions of'
restaurants in real time.
TRUST ONLINE REVIEWS
aource: daqat NYC Restaurant Survey
Restaurant chains began in the early 9005 but on/y over the
lost 30 years have we seen more franchises than mom-and-pops,
Restaurants average S 1,500 to $7,500 of online orders per month.
ONLINE MENUS ONLINE ORDERING
OVER LAST FIVE YEARS:
89% of consumers use the Internet to check out menus and
research information about a restaurant before dining there.
FOOD HEALTH INSPECTIONS
Restaurants went from being inspected every
NEW YORK BOARD OF HEALTH WAS SET UP IN 1805 TO COMBAT YELLOW FEVER.
THE HEALTH DEPARTMENT NOW INSPECTS 24,000 RESTAURANTS AT LEAST ONCE A YEAR.
90 to every
in some states,
RESTAURANTS MTH "X
GRADES RECEIVED ABOUT
6% REVENUE INCREASE
o issues requ•ring
a folloveup visit
A OF CONSUMERS FAVOR
POSTING HEALTH LETTER GRADES
WHEN GOOD RESTAURANTS GO BAD
was hit with the largest hepatitis A
outbreak in U.S. history, With at
least four deaths and 660 other
victims of illness.
Require a follow-up
Require a follow-up
FOOD SAFETY IN THE U.S.
The US food system has been criticized as lacking in
"organization, regulatory tools, and resources to
address foodborne illness."
25% of US. government inspectors and
scientists surveyed were forced to withdraw
or to modify agency policy or action that
CONSUMER INVOLVEMENT GROWS
HEALTH INSPECTIONS HAVE
INCREASED OVER YEARS
Review websites, and "foodie" blogs
Federal law does not
require expiration dates
Except for infant formula
and baby foods
PLANS FOR THE FUTURE
The FDA Food safety
Modernization Act (FSMA),
THIS IS MOSTLY DUE TO EASE OF are becoming the modern food critics.
COMMUNICATION VIA INTERNET.
ANNUALLY, 48 MILLION AMERICANS
GET SICK FROM FOODBORNE ILLNESS
The most harmful pathogens are
Nontyphoidal Salmonella, Toxoplasma, Listeria, and norovirus.
With Sociol Media, word
gets around quickly...
A food critic or guide
for a paper or
magazine is highly
regarded in society.
the most sweeping reform ofour food safety laws in more than 70
years, was signed into law by President Obama on January 4 207 T. It
aims to ensure the U.S. food supply is safe by shifting the focus from
responding to contamination to preventing it.
U.S. COMPANIES MAY FOLLOW AUSTRALIAN FOOD AUTHORITY
Registered Training Organizations offer food safety training
packages to put a stop to foodborne illness incidence.
jn Australia, those who serve unsafe food to
consumers are heavily fined.
IS YOUR RESTAURANT LISTENING
BE PART OF THE KLEEN REVOLUTION
FOR SOURCES VISIT OUR WEBSITE:
YOU'RE ALSO THE HEALTH INSPECTOR
You aren't putting the letter in the window, but if you say a
place is clean or unclean you define the restaurant's clout.
A popular review site, has faced a lot of criticism from
business owners for refusing to censor customer reviews,
but has agreed to remove any suspicious content with filters.
In 20 T , Foursquare reached I O million
• users and 3 rnijlion check-ins a day.
Restaurants Offer deals through social
media to those Who check-in at their
location on certain days.